Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
The light on the router is blinking. The TV shows no signal
Verizon FiOS internet is not working even though router is connected
I need to cancel my FiOS internet service.
Internet issues at home. The internet is going in and out. Our router shows that there...
New customer looking for get internet and wifi installed in home.
ID LIKE TO PICK UP MY EQUIPMENT TODAY FOR SELF SERVICE MY ORDER * IS NY***********
Cannot connect to the internet
my network Bill have a problem
Had an old account place into collections. On the phone with the financial services dep...
Horrible customer service from "Rae" on April *. After more than two hours with a less...
Calling about an old Verizonfios account. We found a Verizon router so it appears we n...
Question about shutting off service
Internet not working on tv
I need someone to come to my house and check the lines because wifi goes our way too often
My router need to be either reset or you need to send my router some codes.
My other phone is stuck asking for password to unlock I don't have password and can't open it
We have no wifi please reset
Internet not working. WifiSee more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.