Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon customers
Cannot sign into verizon home account
Cannot sign in to my account. Asks for security question answer then repeatedly redire...
I paid my phone off last month in full and then stopped my service on the *th of July...
refund on discntinued line
device issue, phone return and app issues
I need to cancel one of the phone lines on our Verizon plan. We don’t need it any longer.
I have a minute plan and I have run out of minutes and can't add money via ***. Do I ha...
Need to add international calling
I keep getting phone calls from health insurance, health products, vacations, saying I...
I bought a new iPhone ** and I don’t know if I need to deactivate my old iPhone * (I am...
I have visual voice-mail coming up when I use my voice-mail Icon and I don't want it bu...
I need to cancel my plan can not get into my account online
Having trouble activating my prepaid phone. There is no phone number and can't use phon...
Returned Hotspot to Verizon, but still being charged for service.
I wanted to add a line and get a new phone on a business account. You are making that...
I got this message by email from VZWM*****@***.com: "*my first name*, you've chosen to...
I need * switch ***-***-**** to a new device.
I wish to remove a line that we have.
See more issues reported by Verizon customersGetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.