Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon customers
I have been connected to aol for my email and this morning I access it. How do I reconnect?
I have a new credit card number for *** ***-****
Not sure if I have a service problem or phone problem. I can not send or receive messa...
APPFLASH KEEPS STOPPING , ON LG SMART PHONE.CAN NOT CLOSE APP.CAN NOT CONNECT TO ANY TH...
line and device cancelation
looking to sign up for Verizon service in my office
Text message sent by unknown to phones on our account. One line clicked the link not k...
I've been trying to add my monthly payment to my phone I switched to the ** *months ago...
About * months ago I switched plans back to a ** a month and that's what ive been doing...
I think I paid my bill last week and now I am being threaten with disconnection
want to discuss my plan or discontinue service if I can't get help
When I call someone most of them can't hear me, so I have to keep calling them until t...
Weee were quoted $*** for * phones and axwirless router. Our bill is totaling over...
What we were quoted and what we are paying does no match.
Want to add more data on a different credit card and don't have any personal informatio...
I want to use a different credit card to add data and don't have any personal information.
National Grid has changed out the power pole in my front yard and completed their work...
I paid off my bill and then you took more money than you should have you Fucked up my...
See more issues reported by Verizon customersGetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.