How Do I Get a Refund for an Inflight Charge from United Airlines?

United Airlines customers are liable to get refunds for services not delivered or there is an issue with the service. However, you must fill the refund request form and attach relevant files or documents to fast-track the approval. Once the refund is approved, you get your money back via the same payment method you used in the purchase. Contact United Airlines customer support for any clarification.

How Do I Get a Refund for an Inflight Charge from United Airlines?

United Airlines operates both domestic and international flights. Passengers can get inflight charge refunds by following the laid down policy or process. For instance, you can contact United Airlines customer support service directly via the issued phone number. Ask the customer support representative for help regarding your refund. The agent will check the details and approve the refund. You can get an email confirmation of the processing of your refund. Review the email to ensure that the details are correct. You can also confirm if there will be any fees deducted from your refund.

Alternatively, you can email United Airlines customer support service directly. However, it can take time to get a response. It's not an ideal option if you want the refund quickly or you are in a rush. It is a rather good option if you have supporting files or documents you want to attach to speed up the process.

What If I Go to United Airlines Office at the Airport, Can I Get My Refund?

If you are still at the airport, you can go to their office directly. The customer support service agents will take up the matter and give you the necessary assistance. It's a great option as it provides you with immediate answer.

In case your refund is approved, ensure you get a confirmation from the customer service agent. Present the unused ticket part to that agent. Also, you can confirm with the agent if there are any fees to be deducted from that refund.

How Do I Submit an Inflight Charge Refund Request with United Airlines?

The process is easy.

  1. Go to the United Airlines website and click customer refund menu
  2. Enter your contact information in the form on your screen
  3. Select what you would like refunding and insert your ticket number and last name. You can also choose enter details option and entire the requested information.
  4. Enter your reason for wanting a refund. Give viable details for speedy processing.
  5. Attach relevant files or documents to the request. Scan the unused part of the ticket and add it to the list of attached files.
  6. Enter your email address. United Airlines contacts you via the email and give you updates concerning your refund request.
  7. Click submit
  8. Expect an email confirmation response on whether the refund request is approved or denied.

What Is the United Airlines Refund Policy?

You can go to the main United Airlines website and check the refund policy. This policy allows United Airlines to review refund requests and approve or deny. Refunds are given through your bank account as per the original payment. Refunds to your credit card can take 7 business days. In case, more than 7 business days elapse and still there is no refund, contact United Airlines or your credit card company to know why.

In case you paid cash, you can wait for up to 20 business days to get your cash refund.

What Are These Inflight Charges?

Inflight charges you can get a refund for include Wi-Fi, inflight drinks and food not covered by the airline, and other services rendered to a passenger like seat upgrade. If you spend money on these things and you don't get a service, you are liable to get a refund.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Get a Refund for an Inflight Charge from United Airlines?

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