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Instructions to help with popular customer service issues

Popular PLDT How-to Guides

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What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve PLDT customer care issues, it is something that we often do for larger companies. A larger company example would be our eBay how to guides page. And also our AT&T guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your PLDT problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common PLDT customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing PLDT customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other PLDT customers

Unable to get any clear answers to why they will not provide me with PLDT Fiber interne...
Over the last ** months i have requested new fiber PLDT installation, approx * times, e...
Account name :Potential Anita Larrazabal Enterprises Corp.*Account no. ***********Landl...
We need someone to visit our office*My contact number ************I already called...
I need to know if my application with currency capital has been approved. Ref********
I want to know the plans for internet at home
I applied for plan **** i already payed but until now no installation,i cant contact yo...
Why my application is cancelled,,,R*****@***.com *Application service reference number...
I always got restricted connection even though i always paid my bill
No dialtone & internet for a week pls. Fixed this asap thanks
its been * days now with no internet and phone service, your technician already came an...
*pcs of telephone units are deffective already..its no dial tone*please help us,,i want...
Hi! This is Rhea from GLJM Diversified Sales and Services, I would like to ask the proc...
Its shows I have active account woth you and previous balance Iahve non
I want to apply for a internet connection
Follow up for relocation request with reference number ************ ...*Please kindly s...
I have requested an account relocation until now still on going its been almost a week...
Hi, I want to apply for new telephone line and internet, can you send me your offer?**A...
See more issues reported by PLDT customers

Does GetHuman write how-to guides because they are a partner of PLDT?

GetHuman has no affiliation whatsoever with PLDT, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of PLDT have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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