أدلة خطوة بخطوة لحل مشكلات Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

Internet speed is very slow
My wi fi it's not working since Fri pluged it onpluged it still an issue
Internet tv not working
My home WiFi has stopped working, even though the bill is paid
I would like to go back to paper bills. I don’t want optimum to automatically take mone...
I receive a bill and I don’t understand
How to give you a new credit card number, as you sent email saying you were not paid.
Exposed wires outside my home
For more than two weeks, * channels no longer work on all cable boxes. I have reset all...
I just wanted to clarify if I was signed up for auto pay
Our internet and phone have been down since July **th since the first storm of the summ...
Is there a Chinese representative customer service?
I have * new DVR cableboxes from optimum. neither gets channel **.
No connection. Need to go over modem setup connection.
I’m waiting on a technician to install a new service. They were supposed to be here bet...
Cancel service because I am moving out on Oct *, ****. My billing period is...
Double charged for a whole year. Need refund.
I can’t get the voice feature to work on thectemote
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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