How Do I Change My Location on My Match.com Account If I Just Moved?

You can change your location on Match.com, if you've just moved, by changing your account settings online. Alternatively, you can contact the customer care team.

Apr 28, 2020

Match is an internet dating platform with websites that serve more than 50 countries. It is owned by IAC, and is headquartered in Dallas, Texas.

If you are a member of Match.com and have just moved, you might want to know about how you can change your location.

How to Change the Location on Match.com online

Match.com makes it easy for users to update their location details if they move to another place. Just follow the steps below to modify your zip code, city and state details:

1. Sign into your account on Match.com using your email ID and password

2. Select the "gear" icon on the navigation bar

3. On the drop-down menu that appears, choose "Settings"

4. Click on "Location" on the Account Settings window

5. Update your location details

6. Press on continue to finish the request and you'll start to get potential matches in your new address

How to Change the Location on Match.com through their Customer Care Team

You can also change the location by calling Match.com via their customer care number. Before you call, have your Match.com member ID prepared. Once you call a customer service agent, tell them about your desire to change your location. The customer care representative will change the details straight away, and you'll receive matches from your new location.

Another alternative is to email the Customer Care Team. Submit your query through their Contact US online form, and an agent will respond to your question through email within two days.

Additionally, you can chat with Match.com representatives online through the "Chat Now" option. The service is available at 8am to 5pm CT from Monday to Friday.

How to Change the Location for Your Search Criteria on Match.com

Every Match.com member faces the dilemma of being picky with their matching preferences. A wider preference criterion offers more matches, but a narrower criterion offers a better chance of finding suitable matches. It's best to adjust the criteria on age, height or location over time to get the right balance. Here's how you can change the location for your Match.com search criteria:

1. Go to the Match.com sign in page and enter your email address and password

2. Select the user photo thumbnail at the top of the navigation bar

3. Choose the Edit icon to the right of the section you want to modify

4. Update the details and press on "Apply"

Can I Hide My Location Details on My Match.com Profile?

If you don't want others to view your location details, you can hide the information through the Private Mode. It is a feature that lets you display your profile details only to a select few. The Private Mode can be bought during the original subscription period or at a later time at prorated prices. Follow the processes below to hide your Match.com profile information:

  • On a Desktop

1. Choose your primary photo icon on the navigation bar

2. You visibility choices will appear at the upper right side of your profile page

3. Look for the visibility you want for your account: Visible, Hidden or Private Mode and click on it. The change will be effected straight away

  • On a Mobile Phone

1. Click on your profile icon at the lower part of the page

2. Select the link labeled "Control who sees your profile" at the upper part of the screen

3. Choose the visibility you want: Hidden, Private Mode or Visible

  • On the Match Application

1. Select your profile thumbnail on the screen's bottom

2. Click on the gear icon on the upper part of the profile page

3. Head to "Profile Visibility" and choose the visibility you want for your account: visible, hidden or private mode

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Change My Location on My Match.com Account If I Just Moved?

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