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Instructions to help with popular customer service issues

Popular Malwarebytes How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Malwarebytes customer care issues, it is something that we often do for larger companies. A larger company example would be our Metro PCS how to guides page. And also our Optimum guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Malwarebytes problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Malwarebytes customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Malwarebytes customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Malwarebytes customers

Gentlemen!**I do not want to renew anything anymore with Malwarebytes! so please accept...
i renewed my sub for malwarebytes in the amount of $***. malwarebytes keep saying i hav...
Cannot open Malwarebytes from desktop. I bought, from Amazon, ********** for ** months...
I was contacted by Malwarebytes on my computer to buy their product for £**.**. *I natu...
I have been using Malwarebytes for a few years now. Recently received a notice that it...
I’m trying to upgrade my subscription with Malwarebytes but I’m using my Visa Debit and...
Thought Malware Bites was working fine..uninstalled it this a.m. because it blocked my...
I simply want to update my credit card's new expiration date and security code
I purchased Malwarebytes Premium renewal *.**.** Ref* **********C**E**C***. I recentl...
*****************“**********”***************
I have several issues. I signed up for a one-year subscription on Friday. When I try to...
Malware runs about * to ten minutes and I'm very very pleased with it as it has saved m...
BOUGHT YOUR MALWARE ON CREDIT CARD THEN IT SAYS CANNOT BE ADDED TO THE COMPUTER NEED A...
received invoice have never had your product.
how can i fully uninstall malware
I received several messages today from "Malwarebytes" that are obvious phishing attempt...
I did not renew my subscription in September as my banking detaiIs which you were holdi...
Got a new computer and having trouble activating my malwarebytes
See more issues reported by Malwarebytes customers

Does GetHuman write how-to guides because they are a partner of Malwarebytes?

GetHuman has no affiliation whatsoever with Malwarebytes, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Malwarebytes have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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