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Instructions to help with popular customer service issues

Popular Malwarebytes How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Malwarebytes customer care issues, it is something that we often do for larger companies. A larger company example would be our WalMart how to guides page. And also our DirecTV guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Malwarebytes problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Malwarebytes customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Malwarebytes customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Malwarebytes customers

None of the instructions I have been given so far have worked or make any sense. I am n...
Why does Malwarebytes trial version continuously deletes the Dell Touchpad driver from...
I need my activation sent to *****@***.com so I don't need to cancel. How?*xxxxxxxxxxxx...
I lost my password and activation. I don't have anything else to say. *****@***.com...
My name is Jeff or Jeffrey Feldman*email *****@***.com*I lost my password and activatio...
I cannot download Malwarebytes. I need help. The link you sent to access Malwarebytes...
I have a Windows system. Earlier today I as told by Malwarebytes that my subscription...
When I get to my account, the overview says my devices are protected, but when I try to...
You bright bulbs have lifted my premium subscription on my iPhone paid until November...
I have bought malware for PC and it refuses to do acont, or consequently delete unneces...
I want to cancel the account and service of my ** year old mother.
I am Kathryn Wallace my address is **** North **th Ave., Apt *** in Bozeman, MT...
I purchased Malwarebytes Privacy * for Mac. Their customer service was so bad I cancel...
Hi, I have a premium account with malaware bytes, but when I log into my account it sta...
I downloaded Malwarbytes home Premium program. After I did a whole system scan for *-ho...
Historically, I have always used Malwarebytes to "permanently delete files, such as dow...
Hi*there,* **I*am*sorry*to*inform*you*but*your*device*was*hacked.** **That's*what*happe...
This is a copy of what was emailed to me. *Please select a new payment option for your...
See more issues reported by Malwarebytes customers

Does GetHuman write how-to guides because they are a partner of Malwarebytes?

GetHuman has no affiliation whatsoever with Malwarebytes, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Malwarebytes have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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