Which Body Shops Does GEICO Allow Me to Use?

GEICO offers efficient online tools to ensure convenience for all its policyholders. You can find a reliable body shop from its Auto Repair Xpress program through the official website. Or you can hire any repair service that meets your needs. The insurance company can pay the repair costs directly to the service you choose.

Car accidents and other damages can occur at any moment. After attending to your medical needs, if any, there are several things to take care of. You have to file a claim, and GEICO takes care of car damages and repair costs.

The next step is to give your vehicle for repairs and an estimate at a body shop. The insurance company provides an Auto Repair Xpress program to connect you with various efficient body shops conveniently.

Nevertheless, the choice is entirely up to you. You can hire any repair service of your preference. The company does not hold you under any obligation to use recommended repair facilities. Moreover, the approved body shops are not available in every area.

However, it is recommended to use GEICO-approved body shops if available to receive quality repairs.

Finding a Body Shop With the Auto Repair Xpress Program

You can receive hassle-free repair services by choosing an approved body shop. Certified and experienced technicians handle your vehicle. Moreover, you receive guaranteed repairs as long as you own the car.

Follow the below steps to find a body shop from the Auto Repair Xpress Program.

  1. Visit the official GEICO website.
  2. Click on the "Menu" tab and choose the "Information" option.
  3. Choose the "Claims and Roadside Help" option.
  4. Select "Estimate & Repair Locations" from the drop-down list.
  5. Click on the "Access your claim" link.
  6. Enter your claim number, full name, and choose your type of claim from the list.
  7. Now, enter your address or search with your city name and ZIP code.
  8. Check out the list of repair services available in your area.
  9. Review the address and distance of the repair shop.
  10. Choose a convenient body shop and contact them through the given phone number.

You can also schedule your inspection online. However, it is recommended to allow GEICO to pay the service expenses directly to the body shop you choose. The insurance company pays the entire amount except the agreed policy deductible once the repairs are complete.

Benefits of Using an Approved Body Shop

GEICO approves the repair shops that meet the quality standards. By choosing a body shop from the Auto Repair Xpress program, you can gain the below benefits:

  • Convenience: The insurance company offers the convenience of a one-stop rental pick-up. You can also receive timely updates regarding the status of your car repair.
  • Guarantee: Your repairs come with a written lifetime guarantee.
  • Cost: You can negotiate and finalize the price with the repair facility. There will be no unexpected additional expenses at any stage.

Are You Facing Any Issues?

You can easily find GEICO-approved-body shops online. However, if you face any technical difficulties, you may contact customer service. They can also answer your queries regarding your claim.

A live representative is available 24/7. Generally, the average wait time is about 20 minutes. To reach out to them faster, press 0 thrice.

Make sure to keep the relevant documents and information ready before making the call. You may have to mention your name, address, policy number, and other details. You can also reach out to the GEICO help desk with your queries.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Which Body Shops Does GEICO Allow Me to Use?

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