أدلة خطوة بخطوة لحل مشكلات EE

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for EE problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because EE does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a EE product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve EE customer care issues, it is something that we often do for larger companies. A larger company example would be our United Airlines how to guides page. And also our Virgin Mobile guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your EE problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common EE customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing EE customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other EE customers

Hi this is second time I am losing my top up on pay as go as I do use my Mobil to call...
New phone delivered but no SIM card. I’m a new customer with a new contract
Your charging me for broadband and never delivered the Reuters
Order number xko*********
My name is Carolina Ruiz, my phone number is ************ I have a contract with EE of...
I need to contact ombudsman today about your dreadful service
I can’t call you I’m deaf and can’t hear on the phone I DO NOT HAVE A CONTRACT WITH...
Hi, i am Nada Abdel Rahman. I am emailing regarding an issue thats happened a week ago...
I have received a letter from EE saying that I have an outstanding charge on my last bi...
My bill is due on the **rd of November I won't have enough money in the bank to cover i...
hello, i switched to your network and received my sim today. i would like to keep my cu...
cancl bill as did not join*ee destroted sim card that was*sent as advised*dont think sh...
I would like to unlock my Galaxy phone
I'm currently in the gran Canaries I chatted with one of your colleagues * days ago, a...
I would like to trade my iPhone XS Max in for the latest iPhone.
Hello, I’m Mu Wenyu, the user of the mobile number ***********. My mobile number cannot...
Hi, my trans union is showing that I have some sort of contract or something else with...
ive got a phone witch is locked to ee contract has ended and it says it free to unlock...
See more issues reported by EE customers

Does GetHuman write how-to guides because they are a partner of EE?

GetHuman has no affiliation whatsoever with EE, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of EE have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!