How Do I Track My Apple Return?

This guide outlines how Apple customers can track their parcel after shipping a return. If you have recently purchased an Apple product that you need to return, and you would like to track the parcel, this guide will help you. The article explains how to process a return online, where to find your returns label, how to track your return online, and how to contact the customer service team if these steps are unsuccessful.

Dec 7, 2022

If you are an Apple customer, but you would like to return a product you have recently purchased and track your return, this guide could be beneficial for you.

You are a regular Apple customer because you have had good experiences with the company's products, and the prices are reasonable. However, you have recently purchased a product that you are unhappy with and need to return it via a tracked service. Fortunately, tracking your Apple return is possible and can be done via FedEx.

If you would like to find out how to track the status of your Apple return, follow these simple steps.

Visit the Apple Website:

The first step to take when returning an Apple item is to visit the Apple website and log into your online account. To do so, navigate to the website homepage and scroll down to the bottom of the page. Locate the "Account" heading from the lower navigation bar and click on the "Apple Store Account" option.

Once you have been transferred to the login page, enter your Apple ID and password as instructed and select the arrow button to proceed.

If you have forgotten your Apple ID or the password associated with your account, click on the "Forgot Apple ID or Password" hyperlink under the login window. To recover your account, follow the onscreen instructions.

Print Off Your Return Label:

After logging into your account, you need to find and print your free Apple returns label.

To do so, visit the "Order Listing" page to view all of your recent orders. Select the order that you would like to return and click on the "Start a Return" link, which is located underneath your item.

Next, select the "Get Started" option and then click on the product from your order that you need to return. Then, click "Initiate Your Return."

You should then be transferred to the shipping label page. Click on the "Print Return Label" button. It is important to note that your computer must be connected to a printer in order to print your label.

Visit Your Local FedEx Store:

Once you have printed your label, attach it to your package as instructed. Then, locate and visit your nearest FedEx store in order to return your item and track your return.

At the FedEx store, request a returns receipt and your tracking number.

Track Your Parcel Online:

To track your Apple return in real-time, visit the FedEx website and click on the "Tracking" tab in the main navigation bar, which you can find at the top of the homepage.

Then, enter your tracking number as instructed and click the orange "Track" button. You should now be able to view the status of your Apple return.

If These Steps Are Unsuccessful:

If you have followed these steps carefully, but you still cannot track your Apple return, you need to get in contact with the Apple customer service team.

You can find contact details for the Apple customer service team on the company website or the GetHuman Apple page.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Track My Apple Return?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Apple Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Apple

Asked 4 years ago
Updated a year ago
Viewed 1,509,851 times
Apple
Apple return
track apple return
check apple return status

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!