How Do I Check My Call History with AT&T?

If you find you are need of your AT&T call history, you can get the information you need quickly and easily through your online account access. Log-in to your account and choose the device or number you wish to review, and download the call log for your records. Note, traditional landline phones will not have an accessible call history; however, wireless phones do and the call history for wireless phones cannot be deleted.

Sometimes you need to go back and review your call history. Perhaps you need to find a number or confirm when a certain call was placed or received. How can you check your call history with AT&T? You can get information on call logs and call history by contacting AT&T customer support here. Read below to learn about ways you can check your phone's call history on your phone or online.

From Your Phone

To check your most recent calls on your device, follow these steps:

  1. Unlock your AT&T phone.
  2. Tap on the phone icon on your screen.
  3. Go to recent calls. This will display all your calls up to a certain date depending on your phone and its settings.
  4. Scroll through all the calls on your phone to see all calls. You can toggle between all calls and missed calls to check your missed call log.

From the Website

To check your call history on AT&T's website, do the following:

  1. Open AT&T's website in your browser.
  2. Log into your account.
  3. Click on the device or number you wish to review.
  4. Select "Phone features."
  5. Click on the "call history" tab.
  6. Search using one of the following methods:
    • Select the heading you want to use to sort calls (such as name or number).
    • Use the arrows (up or down) to show calls in ascending or descending order.
    • Download the call logs in one of the compatible formats (PDF, CSV or XLS).

Notes about Call History

When accessing your call history, there are some things you want to be aware of. These include:

  1. Call history cannot be deleted from your account.
  2. The call log will display either the last 60 days of calls or the last 100 calls depending on which comes first.
  3. You can only access your call history after your first bill has posted.
  4. If you have a landline/traditional home phone, you do not have access to call history.

Accessing your call history online is easy, and you can get the information you need quickly. If you need additional assistance or support, you can get it from AT&T customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check My Call History with AT&T?

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